Frontline Advocate
About The Position
At Frontline Insurance, we are on a mission to Make Things Better, and our Frontline Advocate plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Frontline Advocate where you can make a meaningful impact and grow your career, your next adventure starts here!
Requirements
- Must obtain 440 insurance license in a timely manner
- High school diploma or equivalent
- Proficient in relevant computer applications and call center systems
- Good typing skills
- Knowledge of sales principles and methods
Nice To Haves
- Sales experience a plus
- 440 License with 1+ years of insurance experience preferred
Responsibilities
- Delivers prepared sales scripts to persuade potential customers to complete home repairs
- Describe Home Solutions program, benefits, and incentives
- Responds timely to inquiries via phone and email
- Identifies and overcomes customer objections
- Assists the policyholder through the repair process
- Follow up on initial contacts and secure repair photos and invoices
- Properly documents all customer interactions in data management system
- Contacts company customers by phone
Benefits
- Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
- Financial Security: 401k Retirement Plan with a generous match.
- Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
