Front Office Support

Signet Jewelers • Beachwood, OH

1d

About The Position

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE! We are a rare company in that we exist for our customers. Extraordinary service is the result of anticipating each customer’s unique needs and providing the solution before the customer is even aware of it. Our road to success starts with great people who share a common vision: to create life-long relationships with everyone who walks through our doors. We create this exceptional customer experience by starting with a one-of-a-kind employment experience. We are a family made up of individuals with a like-minded approach to hard work and a diversified way of charging at barriers that stand in our way. When we add in that we are SERIOUS about having FUN, we feel that there is no better place to work! We hope that you will explore an opportunity with us and discover how rewarding it is to be a Rhino on our team!

Requirements

• Excellent communication and interpersonal skills
• Ability to prioritize tasks and manage time
• Previous customer service/front desk experience
• Proficient computer skills
• Warm and welcoming demeanor
• Ability to multi-task
• Must be able to work SATURDAYS

Responsibilities

• Welcoming customers and visitors in a courteous and professional manner.
• Answering incoming calls, taking messages, and redirecting calls to the appropriate person or department.
• Keeping the office clean and organized, and performing inventory of office supplies
• Providing people with information and directing visitors
• Accurately type appraisals and other necessary documentation as required.
• Oversee the check-in process, ensuring all visitors are accounted for and receive the necessary assistance during their stay.
• Act as the eyes on the floor, monitoring environment and guest experiences, and reporting any issues or needs to management promptly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees