Front Office Support

Signet Jewelers • Beachwood, OH

1d • Onsite

About The Position

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? At Signet, we realize we’re not just in the jewelry business – we’re in the relationship business. The diamonds and unique jewelry we sell are symbols of undeniable love and self-expression. They help inspire love and foster the kind of world we all want to live in. We’re always looking for those rare gems who want to be a part of our purpose. We value our team members and empower them to play trusted roles in a highly personal and emotional customer experience. Maybe you have that sparkle. Signet Jewelers is Great Place to Work-Certified™. We promote diversity at every level, value the differences between people and foster an environment of opportunity and acceptance for every Team Member in every facet of our organization.

Requirements

• Excellent communication and interpersonal skills
• Ability to prioritize tasks and manage time
• Previous customer service/front desk experience
• Proficient computer skills
• Warm and welcoming demeanor
• Ability to multi-task
• Must be able to work SATURDAYS

Responsibilities

• Welcoming customers and visitors in a courteous and professional manner.
• Answering incoming calls, taking messages, and redirecting calls to the appropriate person or department.
• Keeping the office clean and organized, and performing inventory of office supplies
• Providing people with information and directing visitors
• Accurately type appraisals and other necessary documentation as required.
• Oversee the check-in process, ensuring all visitors are accounted for and receive the necessary assistance during their stay.
• Act as the eyes on the floor, monitoring environment and guest experiences, and reporting any issues or needs to management promptly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees