Front Office Support - Prescott

Adobe Care And Wellness LLC•Prescott, AZ

6d•Onsite

About The Position

As the Front Office Staff in Prescott, you will be supporting the Team to contribute to the success of the program and create and support stable relationships between members and staff. In the role of Front Office Staff, you will be your region’s primary point of contact and responsible for all related duties, including clerical work, phone calls, and office management. This position reports to our Prescott satellite office, conveniently located on Division Street, Monday-Friday, 8a-5p.

Requirements

Bilingual – Fluent in English and Spanish REQUIRED.
Proficiency in Microsoft Office applications including Microsoft Word and Outlook, with exceptional knowledge of Excel and PowerPoint.
Strong organizational skills with the ability to multitask.
Identify and resolve problems in efficient and effective ways.
Ability to manage sensitive information in a confidential manner.
Excellent written and verbal communication skills.
Diligence and accuracy.
Problem-solving and analytical skills.
Adapts to changing business needs, conditions, and work responsibilities.
High School Diploma or equivalent required.

Nice To Haves

Associate degree or other college experience preferred.

Responsibilities

Works collaboratively within a team setting to provide positive patient outcomes.
Contributes to team effort by accomplishing related results as needed.
Creates memos, correspondence, reports, and other documents when necessary.
Demonstrate a positive and professional attitude in providing customer service and quality care.
Making outbound calls to members.
Accurately enters and retrieves members’ data into the appropriate system.
Maintains the inventory of office and program supplies.
Completes general office duties.
Support field staff when applicable.
Receives packages.
Sorts, stores, and organizes materials.
Acts as support staff for backup coverage.
Supports field staff when applicable.
Additional duties as assigned.