Front Office Support Engineer
About The Position
We are seeking an exceptionally talented and high energy trade platform support engineer to join our expanding global Front Office Support and Automation team in New York. The Front Office Support team is embedded within our Portfolio Management and Trading teams, providing monitoring, maintenance, and support of our most business-critical systems. You will be responsible for solving complex problems for our investment professionals and stakeholders and will serve as the first point of contact for troubleshooting any issue with our trading platform. What makes this role interesting The Front Office Support Engineer will focus on providing critical support for our US based Fundamental Equity and Tactical Trading Portfolio Managers, Traders and Analysts. You will manage a dynamic workload and gain exposure to many interesting facets of the firm, including by not limited to: Front-row seat to the markets: You will sit on the trading floor, embedded within our Portfolio Management teams, gaining real-time exposure to multi-asset trading strategies and decision making. Impact from day one: Resolution of a production incident and/or support provided to a Portfolio Manager will result in an immediate PnL impact. Build and run: We don’t just troubleshoot – we optimize. You will have autonomy to identify repetitive pain points and work with partner teams to automate and evolve our processes. Global perspective: Follow-the-sun coverage means that every day brings a new challenge. You will learn best practices globally in collaboration with support leads in EMEA and APAC. Career runway: As a support to the investment business, you will gain exposure to the breadth of Schonfeld and our appetite for internal mobility – allowing you to transition into the areas of the firm that excite you the most. Schonfeld Strategic Advisors is a global multi-strategy, multi-manager investment platform that harnesses the transformative power of people to perform in all market environments. Our dynamic culture inspires better outcomes for our team, our investors, and our partners. We aim to consistently deliver risk-adjusted returns, with people driving performance. We specialize in four core strategies: Quantitative Trading, Fundamental Equity, Tactical Trading, and Discretionary Macro & Fixed Income. We capitalize on inefficiencies and opportunities within the markets, drawing from a significant investment in proprietary technology, infrastructure, and risk analytics. We invest through internal portfolio managers and external partner funds, pursuing alignment among investors, investment professionals, and the firm. Our footprint spans 7 countries and 19 offices. Talent is our strategy. We believe our success is because of our people, so putting our talent above all else is our top priority. We are teamwork-oriented, and collaborative, and encourage ideas—at all levels—to be shared. As an organization committed to investing in our people, we provide learning & educational offerings and opportunities to make an impact. We foster a sense of belonging among all of our employees with Diversity, Equity, and Inclusion at the forefront of this mission. Our employees value diversity across identity, thought, people, and perspective which serves as the foundation of our culture. As a firm, we are committed to creating a hiring process that is fair, welcoming, and supportive.
Requirements
- 4-7 years of financial services experience, supporting traders and Portfolio Managers (ideally at a hedge fund, investment bank, or electronic market-maker).
- Experience working with Order Management Systems (OMS), Execution Management Systems (EMS), and Portfolio Management Systems (PMS) trading stacks
- Experience supporting front office vendor trading systems (eg. Portware, Enfusion, Neovest)
- Knowledge of equities, futures, FX, and/or options trading strategies
- Working knowledge of trading workflows, FIX, market data vendors (Bloomberg, Refinitiv), broker algos, etc.
- Technical skills including SQL, FIX Protocol and Excel/VBA
- Excellent verbal and written communication – ability to translate and explain complex issues to non-technical users
- Ability to maintain composure under pressure, take initiative in problem solving/actioning items, and identifying root-causes
- Strong ownership experience and a track record of delivering results
Nice To Haves
- Strong business analysis/project management skills
- Exposure to APIs
- Derivatives and valuation experience – you understand Greeks, pricing models, and how traders interpret them, or have experience supporting systems that perform these actions
Responsibilities
- Incident ownership: Triage, diagnose, and resolve real-time trading issues across our Order Management System (OMS)/Execution Management System (EMS), Bloomberg, and proprietary trading and execution tools/systems.
- Stakeholder management: You will act as the technology “first responder” – our liaison and primary bridge between our front office users (traders and Portfolio Manager) and core engineering teams; translating trading asks into actionable technical work.
- Service reliability: Maintain and evolve our monitoring, alerting, and post-mortem trading processes; help to drive a culture of accountability and continuous improvement.
- Project execution: Lead small, fast-cycle project from ideation/requirement gathering through production.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
