About The Position

🌟 Front / Back Office Specialist Start Your Healthcare Career With Us Are you dependable, motivated, and ready to grow? We are seeking a Front / Back Office Specialist who takes pride in doing things the right way and wants hands-on experience in a fast-paced medical environment. This is an excellent opportunity for entry-level candidates, pre-med or pre-health students, or individuals looking to build a long-term career in healthcare. Experience is not required — we will train you. What matters most is your attitude, reliability, and willingness to learn. About Our Practice We are a high-volume, growth-oriented interventional pain management clinic serving the Tampa community. Our team works hard, supports one another, and stays focused on delivering efficient, professional care to every patient who walks through our doors. Every role in our clinic matters — especially this one. What You’ll Do Front Office Responsibilities Welcome and check in patients with professionalism and warmth Verify insurance and demographic information Collect co-pays and process payments accurately Schedule follow-up appointments and procedures Confirm upcoming appointments Assist with daily balancing and end-of-day processes Maintain an organized, welcoming front desk area Back Office Support (We Will Train You) Room patients efficiently Obtain and document vital signs Prepare exam rooms Support providers and clinical staff during busy clinic hours What We Value We thrive when our team members: Show up consistently and on time Take ownership of their responsibilities Stay engaged and present throughout the workday Communicate professionally with patients and teammates Remain professional and solution-focused during busy times Accept coaching and continue improving Qualifications High School Diploma or GED Computer proficiency and comfort using multiple systems Strong verbal and written communication skills Professional demeanor and willingness to learn Healthcare experience is not required. We provide structured training and support. Growth Opportunity This position offers real clinical and operational exposure, including: Direct patient interaction Insurance and scheduling processes Clinical workflow Procedure coordination As our practice grows, reliable and high-performing team members have opportunities to expand their skills and responsibilities.

Requirements

  • High School Diploma or GED
  • Computer proficiency and comfort using multiple systems
  • Strong verbal and written communication skills
  • Professional demeanor and willingness to learn
  • Show up consistently and on time
  • Take ownership of their responsibilities
  • Stay engaged and present throughout the workday
  • Communicate professionally with patients and teammates
  • Remain professional and solution-focused during busy times
  • Accept coaching and continue improving

Responsibilities

  • Welcome and check in patients with professionalism and warmth
  • Verify insurance and demographic information
  • Collect co-pays and process payments accurately
  • Schedule follow-up appointments and procedures
  • Confirm upcoming appointments
  • Assist with daily balancing and end-of-day processes
  • Maintain an organized, welcoming front desk area
  • Room patients efficiently
  • Obtain and document vital signs
  • Prepare exam rooms
  • Support providers and clinical staff during busy clinic hours

Benefits

  • Health, Dental, and Vision Insurance
  • Health Savings Account with employer contribution
  • Company-paid life insurance
  • Paid Time Off
  • 401(k) with company match
  • Consistent weekday schedule — no weekends
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