About The Position

The Front / Back Office Specialist plays a key role in delivering exceptional patient experiences while keeping clinic operations running smoothly. You’ll manage front office responsibilities and receive comprehensive training to assist with basic back-office clinical tasks.

Requirements

  • High School Diploma or GED
  • Strong communication and computer skills
  • Ability to multitask in a busy clinic environment

Nice To Haves

  • Prior healthcare or medical office experience
  • EMR experience (Athena preferred)
  • Basic medical terminology

Responsibilities

  • Welcome patients and manage check-in and check-out
  • Verify insurance, demographics, and collect co-pays
  • Schedule appointments and procedures using NextGen
  • Answer and route phone calls professionally
  • Prepare daily deposits and end-of-day reports
  • Confirm upcoming appointments
  • Room patients and take vital signs
  • Assist providers and clinical staff as needed
  • Keep exam rooms clean, stocked, and organized

Benefits

  • Medical, Dental, Vision Insurance
  • Health Savings Account with employer contribution
  • Company-paid Life Insurance
  • Paid Time Off (PTO)
  • 401(k) with company match
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