Front Office Specialist - Regional Float
About The Position
Under the supervision of the provider and/or practice leader, provides administrative support throughout the practice. This position is typically the first point of contact (phone and in-person) for the office. This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; day-end reconciliation duties.
Requirements
- High School Diploma or equivalent
- Previous front office experience or background in general office work
- Must be able to maintain confidentiality/discretion
- Must be patient, courteous, and tactful
- Ability to communicate and relate well with office staff, ancillary departments and the public
- Ability to follow direction, accept orders and perform repetitive tasks
- Computer literate in use of word processing and email
- Positions are available in all regions of KHMG
- Must have valid Ohio driver’s license
- Must have and maintain a clean driving record
Nice To Haves
- Electronic medical records experience preferred
- Epic training/knowledge preferred
Responsibilities
- Answering, handling and screening incoming telephone calls
- Greeting and registering patients
- Filing and preparing charts
- Review of encounter form data
- Collection of co-payments
- Scheduling follow-up appointments
- Day-end reconciliation duties
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
