About The Position

Are you the go-to person for keeping things running smoothly, multitasking like a pro, and bringing positive energy to every interaction? If so, we want YOU to join our growing team as a Front/Back Office Specialist! At our high-performing, patient-centered practice, we’re not just checking boxes — we’re creating exceptional experiences for every patient who walks through our doors. This is more than a job — it’s an opportunity to be part of a mission-driven team in a fast-paced, rewarding healthcare environment.

Requirements

  • High School Diploma or GED
  • Strong computer skills (Microsoft Teams, professional email communication)
  • Excellent written and verbal communication
  • Compassionate, team-first attitude with the ability to multitask gracefully

Nice To Haves

  • Familiarity with NextGen EMR
  • Experience balancing end-of-day deposits
  • 1–2 years of healthcare office experience
  • Knowledge of medical terminology and basic clinic procedures

Responsibilities

  • Greet and check in patients with a warm, professional presence
  • Collect co-pays, scan insurance cards/IDs, and confirm patient details
  • Schedule appointments and procedures using the NextGen platform
  • Prepare daily deposits and end-of-day batch reports
  • Confirm next-day appointments and manage phone interactions with empathy and efficiency
  • Support patient check-out and assist with scheduling procedures
  • Help maintain an organized, welcoming, and spotless office environment
  • Train to support back office tasks — including rooming patients, taking vitals, and assisting the care team as needed

Benefits

  • Comprehensive health, dental, and vision insurance
  • Health Savings Account with employer contribution
  • Company-paid life insurance
  • Generous Paid Time Off (PTO)
  • 401(k) with company match
  • A supportive team and a workplace culture that values YOU

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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