Front Office Representative

Pattern Promotions•San Antonio, TX

3d•$800 - $950

About The Position

We are seeking a highly motivated and professional Front Office Representative to join our team. In this pivotal role, you will serve as the first point of contact for our clients and visitors, embodying the face of our organization. Your exceptional communication and interpersonal skills will be essential in providing outstanding customer service and creating a welcoming atmosphere.

Requirements

High school diploma or equivalent; additional qualifications in office administration or related field are a plus.
Proven experience in a front office or customer service role is preferred.
Exceptional verbal and written communication skills.
Strong organizational skills with the ability to multitask effectively.
Proficient in Microsoft Office Suite and other relevant office software.
Ability to maintain a positive attitude and work well under pressure.

Responsibilities

Greet and welcome clients and visitors in a friendly and professional manner.
Manage incoming phone calls, directing them to the appropriate staff members and taking messages as needed.
Schedule and coordinate appointments, meetings, and events for staff and clients.
Maintain cleanliness and organization of the front office area and reception desk.
Assist in processing incoming and outgoing mail and packages.
Handle inquiries and provide information to clients regarding services and policies.