Front Office Representative - Neurology
About The Position
Headquartered in Phoenix, IMS is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. IMS is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Front Office Representative in our Neurology department in Phoenix. The Front Office Representative is responsible for answering the phone, scheduling patients, check in and check out, but may assist with insurance authorization/verification, and other office functions. This position will be heavy on phone support and customer service with patients. Arabic Speaking Required
Requirements
- At least 1 year of customer service experience
- Computer skills, using Microsoft software, scheduling software, and email applications
- Verification of insurance experience
- Arabic Speaking Required
Nice To Haves
- Previous experience with Athena system a plus
Responsibilities
- Provide office support to front office staff in order to ensure efficiency and effectiveness of office flow.
- Check patients in and out
- Receive direct and relay telephone messages
- Efficient patient scheduling
- Maintain and keep an updated scanning/filing system
- Have an understanding of insurance referral processes
- Provide word-processing and secretarial support
- Ability to multi-task and execute delegated duties
Benefits
- You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
