Front Office Receptionist | Extended Care Clinic
About The Position
The Good Shepherd Community Clinic, Inc. is building healthy people through whole-patient wellness and trauma-informed care. Our proactive focus and integrated approach to caring for the whole person allows the GSCC to provide quality and affordable health, dental, and pharmaceutical care to thousands of patients each year, regardless of socio-economic or insurance status. Good Shepherd team members are passionate about making a difference in our patients’ lives. We are a driven, focused, innovative, hardworking, respectful team committed to working as one to improve the lives of our patients. Mission: The GSCC exists so that the working poor and others who lack healthcare access receive quality care and improved health outcomes. Vision: To show the world what care should feel like! Core Values: Connection + Ownership Why Work With Us: Collaborative Healthcare Teams: Work alongside skilled professionals in a supportive environment, ensuring every patient has a positive experience from the moment they walk in. Patient-Focused Care: Play a key role in making sure each patient receives personalized attention and assistance, from accurate information entry to interpreting services. Community Impact: Help make a difference in the lives of our patients by guiding them through financial barriers and connecting them with necessary healthcare resources. Leadership Growth: Recognize and reach your potential! Leadership development isn't just an opportunity, it's our superpower. Schedule: Two-week rotating schedule • Week 1: Three 12-hour weekday shifts (36 hours) • Week 2: Two 12-hour weekday shifts plus 6 hours Saturday and 6 hours Sunday (36 hours) Rotation repeats every two weeks. Your Role: As a Front Desk Receptionist at the Good Shepherd, you will be the first point of contact for our patients.
Requirements
- Skills: Strong computer skills and the ability to manage multiple tasks in a fast-paced environment.
- Attributes: A self-starter with a high degree of personal and professional integrity, mature problem-solving skills, and the ability to act quickly while maintaining exceptional customer service.
Nice To Haves
- Bilingual in English and Spanish, with excellent communication skills in both languages is a PLUS.
Responsibilities
- Welcoming Patients: Greet patients and guests in a friendly, professional manner, ensuring a positive start to their visit.
- Patient Registration: Accurately enter, update, and maintain patient information in the electronic health record (EHR).
- Appointment Scheduling: Schedule appointments for the medical team, notify them of patient arrivals, and manage any delays.
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work-Life Balance: Enjoy a fulfilling career with a balanced work schedule that values your personal time.
- Comprehensive Benefits: Access to health insurance, paid time off, and professional development opportunities.
- Meaningful Impact: Contribute to a mission-driven organization that is dedicated to improving community health.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
