Front Office Manager

KIPP METRO ATLANTA COLLABORATIVE INCAtlanta, GA
$55,000 - $80,000Onsite

About The Position

The Front Office Manager is responsible for the efficient functioning of the office through a range of administrative, financial and managerial tasks. S/he will serve as a primary point of initial contact with stakeholders and work directly in support of the Principal, Director of Campus Operations, Business Finance Manager and School Operations Manager.

Requirements

  • Minimum of Bachelor’s Degree
  • Experience with developing and maintaining productive working relationships students, parents, staff, and community members
  • Ability to work as a leader and as part of a team
  • Solutions driven
  • Strategic and critical thinker; courteous and level-headed under pressure
  • Highly detail-oriented with excellent follow-up and follow-through
  • Ability to multi-task and work in a fast-paced, demanding work environment
  • Excellent customer service; strong written and verbal communication skills
  • Exceptional work ethic; very reliable and responsible
  • Thrives in an entrepreneurial environment; flexible, willing to learn and take on new responsibilities
  • Professional, friendly, and adaptable personality; team player who is open to feedback
  • Computer literate and highly proficient in Microsoft Office tools and software; must be comfortable with the use of technology in an office environment
  • Committed to the mission of preparing educationally underserved children for excellent high schools and colleges.

Nice To Haves

  • Experience in education is preferred

Responsibilities

  • Provide excellent customer service resulting in excellent stakeholder experiences
  • Manage to all office procedures established by Principal and Director of Operations
  • Assist with providing relevant, school-based information to students, parents, and team members
  • Support Director of Campus Operations and Principal with calendaring, messages, scheduling, etc.
  • Ensure office is well organized and well maintained
  • Manage meetings and appointment calendar
  • Manage office supply inventory, and purchase needed supplies upon approval
  • Serve as the point of contact for office equipment repairs and service technician requests
  • Provide general administrative support to school operations and leadership team
  • Manage income receipt process
  • Ensure daily reconciliation of all income receive
  • Execute assigned safety and compliance duties as assigned
  • Deploy janitorial staff to address concerns related to campus cleanliness or event logistics
  • Assist in addressing student medical concerns as well as responding to and reporting medical incidents appropriately, (i.e. student mobility - elevator keys, injured students)
  • Conduct daily office walk-through
  • Support all student enrollment and registration activities
  • Assist with monitoring students sent to the office due to illness, discipline/behavioral reasons or who have not been picked up on time
  • Recruit, coordinate and manage volunteers
  • Recruit and manage student ambassadors and student office assistants

Benefits

  • Salary for this position is competitive and depends on prior experience.
  • A competitive benefits package will also be offered.
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