Front Office Manager
About The Position
What You Will Do: • Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance. • Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty. • Collaborate across departments to deliver seamless service and operational excellence. • Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities. • Maintain brand and cleanliness standards, stepping in to support operations when needed. • Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times.
Requirements
- 2+ years of front desk experience
- 2+ years of supervisory experience
- High school diploma or equivalent
- Tech-savvy with Microsoft Office
- Flexible schedule availability
- Physically able to lift and move as needed
Responsibilities
- Lead and inspire a team of front office associates
- Champion exceptional guest experiences
- Collaborate across departments to deliver seamless service and operational excellence
- Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities
- Maintain brand and cleanliness standards
- Serve as Manager on Duty
Benefits
- Career Growth & Learning – 40% of our management hires are internal promotions!
- Invest in Your Future – 401(k) plan with company match.
- Comprehensive Health Coverage – Medical, dental, and vision insurance options.
- Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
- Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
