Front Office Manager / Customer Service
About The Position
Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall beds, garage cabinetry, and more. We are looking for a motivated, organized, and detail-oriented individual with strong leadership skills and a passion for providing superior customer service. We are seeking an enthusiastic and proactive Front Office Manager to oversee daily office operations and ensure a seamless experience for both customers and our team. Benefits Listed pay of $20 - $25 includes base pay. Direct career track with a pay increase. Paid training and ongoing professional development (certifications, courses,...etc.). Paid holidays and paid time off. Retirement benefits. Open door policy with your manager.
Requirements
- No degree is needed.
- We are looking for candidates with strong organizational skills.
- Friendly, customer-focused attitude with a professional demeanor.
- Proficient in computer applications and Microsoft Office software.
- Skilled in coaching front desk staff to deliver exceptional customer service.
- Managerial experience.
- Minimum of 1 - 2 years.
Responsibilities
- Coordinate designers’ appointment calendars and schedule follow-ups in our CRM.
- Coordinate administrative functions and support sales, production, and installation teams.
- Greet visitors and ensure a welcoming environment.
- Manage customer inquiries and provide timely, solution-oriented responses.
- Assist with paperwork, data entry, and maintaining office records.
- Train and supervise front office staff as needed.
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
- Direct career track with a pay increase.
- Paid training and ongoing professional development (certifications, courses,...etc.).
- Paid holidays and paid time off.
- Retirement benefits.
- Open door policy with your manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
