Front Office III

Beacon Oral Specialists•Duluth, GA

10d•Onsite

About The Position

We are an oral surgeon office looking for a Front Office professional with excellent organizational and administrative skills. You will be responsible for welcoming patients, obtaining insurance benefits, and end-of-day paperwork and processes. We are looking to hire a front office professional that is compassionate and discrete with superb time management and record-keeping skills. The front office receptionist should have a minimum of 2-years of experience in a Dental / Medical Office. To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Requirements

2-years' experience in a dental / medical office preferred.
Fluent In Korean
Professional language and customer service mindset
Effective written and verbal communication skills
Meticulous attention to detail with the ability to multitask.
Strong organizational, administrative, and planning skills.
Professional language and customer service mindset
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and Microsoft Office skills
Passionate about healthcare excellence.
Must be local and able to commute daily.
Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.

Responsibilities

Check to be sure insurance was verified for all patients coming in.
Obtain insurance breakdown for patients if not already completed.
Greet patients after they complete their consultation.
Utilize the insurance verification form to create out of pocket cost for patient.
Present fees on the financial form and have the patient sign it.
Double check demographics and insurance for accuracy
Attach financial forms to the chart.
Create contact notes regarding insurance and financial information.
Make sure insurance is added to the account and create claims for billers.
Communicate with surgical staff to see if additional information is needed (ex. Medical clearance, labs, etc).
Process treatment plans and post charges for exam and imaging.
Create predeterminations and prior authorizations.
Submit any required documentation to the insurance company prior to patient coming in.