Front Office Float (FM)

Medical Associates of NWA • Springdale, AR

22d

About The Position

The front office float performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. Front office float makes appointments for patients and maintains accurate and orderly schedules for physicians. Front office float will be responsible for cashiering, scanning into EMR, building insurance, managing patient portal, medical records, posting charges, following up on tasks related to eligibility and coding concerns. They will work on various reconciliation reports as needed. About MANA Family Medicine MANA Family Medicine Clinics provide comprehensive healthcare for every member of the family at all stages of life. At Family Medicine, our specialty focuses on men, women, and children. The family doctors and their care staff have a passion for providing equality healthcare to their patients and to Northwest Arkansas. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. Personalized environment Quality patient experiences Physicians that care for your wholistic well-being A learning organization that cares for employees in every stage of career What We OfferAt MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings: Comprehensive Benefits – Medical & dental 401(K) match and profit sharing Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment Employer paid life, long-term & short-term disability benefits One-On-One Training and Development Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

• High school diploma or GED

Responsibilities

• Manage all phases of the patient encounter; verify patients name, address, phone number and health coverage; direct patients to appropriate clinic locations as indicated by the schedule
• Answer incoming phone calls
• Connect/route and relay incoming calls to appropriate personnel
• Document telephone calls that are sent to the nursing staff in EMR using the telephone template

Benefits

• Medical & dental
• 401(K) match and profit sharing
• Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
• Employer paid life, long-term & short-term disability benefits
• One-On-One Training and Development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees