Front Office/Customer Service Representative

Closets By Design Raleigh•Raleigh, NC

136d•$18 - $20

About The Position

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. Since 1982, we’ve built a reputation of integrity as the industry leader in customer service and total customer satisfaction. From our no obligation in-home consultation, custom tailored designs and the highest quality product construction, our products simply offer the best value in the industry. Join a company with over 40 years of strong brand identity. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.

Requirements

No degree is needed. We are looking for candidates with office experience.
Proficient in Microsoft Office.
Excellent phone etiquette.
Strong personal organizational skills.
Strong work ethic.
Strong verbal and written communication skills.
Customer oriented, friendly and enthusiastic.

Responsibilities

Answer and direct incoming phone calls and be responsible for booking appointments.
Manage designers’ appointment calendars in CRM.
Greet visitors and assist with office support needs.
Deliver administrative support for office staff, sales team, and production/installation department.
Complete general office duties with strong verbal and written communication skills.