Front Office Coordinator
About The Position
St. Cloud Collision is looking for a professional, friendly, and organized Front Office Coordinator to join our team. As the first point of contact for our customers, you will play a crucial role in ensuring a smooth, welcoming experience for everyone who walks through our doors. If you enjoy a fast-paced environment, possess excellent communication skills, and take pride in keeping a workspace tidy and professional, we want to hear from you! We pride ourselves on quality craftsmanship and honest service. We offer a supportive team environment where your contributions are noticed and valued.
Requirements
- Valid driver's license required.
- Previous experience in a receptionist, clerical, or customer-facing role.
- Strong verbal and written communication skills.
- Proficiency with basic computer programs (email, word processing, and data entry).
- A positive, "can-do" attitude with the ability to multitask.
- Reliability and a professional appearance.
Nice To Haves
- Experience in the automotive or insurance industry is a plus, but not required!
Responsibilities
- Greet customers warmly, check them in for appointments, and provide updates on vehicle repair status.
- Answer multi-line phones, manage emails, and schedule estimate appointments.
- Process paperwork, handle basic invoicing, and maintain organized digital and physical filing systems.
- Perform light housekeeping to ensure the lobby, coffee station, and front office areas remain clean and inviting for guests.
- Act as a liaison between customers and our estimators or technicians to ensure clear service delivery.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
