Full Time (588)

Specialty Obstetrics of San Diego•San Diego, CA

7d•$21 - $24•Onsite

About The Position

Specialty Obstetrics is seeking a friendly, organized, and compassionate Front Office Coordinator to join our maternal–fetal medicine practice. This role is essential to providing an excellent patient experience while supporting the daily operations of a high-risk obstetrics and ultrasound office.

Requirements

High school diploma or equivalent (required); medical office experience preferred
Previous experience in a medical or specialty practice, preferably OB/GYN or maternal–fetal medicine
Strong communication and customer service skills
Ability to multitask in a fast-paced environment
Proficiency with electronic medical records and scheduling systems
Knowledge of insurance verification, authorizations, and referrals
Compassionate, dependable, and detail-oriented

Responsibilities

Answer and manage high-volume phone calls in a professional and courteous manner
Schedule patient appointments, including ultrasounds and consultations
Greet patients and assist with check-in and check-out processes
Verify insurance eligibility, benefits, and authorizations prior to visits
Collect and document patient information accurately in the electronic medical record
Communicate with patients regarding appointment details, insurance requirements, and office policies
Coordinate with clinical staff and providers to ensure smooth patient flow
Handle referrals, authorizations, and follow-up as needed
Maintain patient confidentiality and comply with HIPAA regulations