Front Office Coordinator - Temporary (Approx. 6 Months)

Kids Unlimited • Oak Park, IL

1d • Onsite

About The Position

Kids Unlimited Therapy Services is seeking a Full-Time Front Office Coordinator to support the day-to-day flow of our pediatric therapy practice in Oak Park, Illinois. This is a temporary position expected to last approximately 6 months, supporting the team during a leave of absence. At Kids Unlimited, we provide high-quality pediatric occupational, physical, and speech therapy in a nurturing, fun-filled, child-centered environment. Our team works closely with children, families, and schools to help each child build confidence, develop skills, and reach their full potential. As the first point of contact for many families, this role is essential in creating a welcoming and supportive experience from day one. The front office is more than a desk; it is often a family’s first impression of the care, compassion, and professionalism they can expect from our team. This role is ideal for someone who understands how important it is to make families feel comfortable, informed, and supported while keeping clinic operations running smoothly.

Requirements

• High school diploma or GED required
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Detail-oriented with strong problem-solving skills
• Comfortable working in a fast-paced environment
• EMR or scheduling software experience

Nice To Haves

• 1+ year of front desk, medical office, or customer service experience preferred
• Prior experience in a physical therapy or medical setting highly preferred, but not required
• Physical therapy or outpatient medical setting experience

Responsibilities

• Welcome patients with warmth and professionalism - whether in person or by phone
• Own the check-in/check-out process including collecting co-pays
• Manage scheduling, cancellations, and appointment flow
• Handle patient registration and maintain accurate records
• Communicate clearly with patients, providers, and referral sources
• Help keep front office operations organized, efficient, and family-friendly
• Track insurance claims, denials, and follow-ups
• Support overall front office operations and clinic efficiency

Benefits

• Be part of a caring pediatric therapy team that makes a meaningful difference in the lives of children and families
• Work in a collaborative, supportive clinic environment
• Play an important role in helping families feel informed, welcomed, and cared for
• Join a practice known for its experienced clinicians, child-focused approach, and strong commitment to quality care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED