Front Office Coordinator
About The Position
Are you an organizational powerhouse? Are you looking for a company where you can learn and grow? Were CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. About the Community: This beautiful, master-planned community offers peaceful countryside living. With panoramic skyline views as its backdrop, it features an iconic stone tower and a beautiful water feature inspired by the English countryside. Residents will enjoy a sense of belonging as they gather with neighbors along miles of trails or at one of the many planned events hosted throughout the year. The community features two amenities centers, large swimming pools, sports courts, a pavilion, and an event lawn. Our Front Office Coordinator is the glue that holds it all together! They serve our community with administrative duties and provide above and beyond service that promotes CCMCs core values.
Requirements
- Experience with HOA operations preferred
- A dynamic individual with a strong sense of organization, attention to detail, and problem-solving skills
- Outgoing with a professional personality
- Must work well independently and within a group
- Excellent people skills, with a commitment to customer service
- Ability to communicate effectively orally and in writing
- Computer skills that include a strong working knowledge of MS Office programs
- Must pass a pre-employment drug screen and background check
- If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state drivers license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
- Mobility: Ability to walk the grounds long distances in various weather conditions.
- Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
- Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
- Manual Dexterity: Skills in using technology, including computers and mobile devices.
Responsibilities
- Provides administrative support to community staff
- Greeting and assisting guests, answering phones, and directing calls
- Maintaining membership files, association website and homeowner portal
- Ensuring vendor insurance and W-9 files are current and organized
- Fulfilling resident information requests
- Assisting with the preparation and coordination of mailings and other important correspondence
- Maintaining warranty information for office equipment, telephones, and computers
- Monitoring the supply of important documents including: new homeowner packets, architectural forms, traffic and safety forms, etc.
- Assisting with community meetings and activities as required
- Maintaining a clean and inviting environment
Benefits
- Comprehensive benefits package including medical, dental, and vision
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid time off for vacation, holidays, medical, and volunteering
- Paid parental leave
- Training and educational assistance
- Support programs, including Employee Assistance Program and Calm Health
- Optional benefits including short- and long-term disability, life insurance, and pet insurance
- Most importantly, a caring team who is dedicated to your success!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
