Front Office Coordinator

DMOS Orthopaedic Centers • Ankeny, IA

12h • Onsite

About The Position

As a Front Office Coordinator at Engineered Performance, you will be responsible
for greeting patients, check-in process, scheduling follow up appointments,
answering phones and assisting Physical Therapists with insurance prior
authorization. You will play a key role in creating a welcoming environment and
maintaining efficient communication with patients and providers. To thrive in
this role, you have a passion for patient well-being and prior experience in a
front desk role. This is a full-time (40-hr) opportunity.

Engineered Performance is located in Ankeny. This location supports physical
therapy needs for our patients as well as provides strength and conditioning
program for athletes (high school students, college athletes, and weekend
warriors)

Requirements

• Professional. An individual that displays a high-level of professionalism when interacting with patients, clients and Physical Therapists.
• Multi-tasker. Ability to handle multiple tasks at one time while staying organized.
• Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting patients and co-workers.
• Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the clinic and team.

Responsibilities

• Providing and obtaining necessary paperwork from patients in preparation for their Physical Therapy appointment.
• Communicating with patients that may not be pleasant at times, yet are grateful for our guidance and assistance in getting them back to living by scheduling appointments, following up with patients after cancellations, and obtaining payment from patients as needed.
• Working with insurance companies to obtain authorization for appointments.
• Being apart of a close-knit team that expects an outstanding experience for patients and clients.

Benefits

• Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match)
• Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed