Front Office Coordinator

Staffing Proxy • Winchester, MA

3d

About The Position

Located in greater Boston, Audiology and Hearing Solutions (AHS) is a well-established, multi-location private audiology practice focused on providing exceptional patient care while maintaining the highest level of integrity. With offices in Winchester and Woburn, AHS is known for its patient-first approach, collaborative team environment, and commitment to best practices in hearing healthcare.
AHS is hiring a full-time Front Office Coordinator to support daily operations across both locations.

Position Overview
The Front Office Coordinator plays a vital role in creating a welcoming, organized, and efficient experience for patients and providers alike. This individual will work a split schedule between the Winchester and Woburn offices, serving as the first point of contact for patients and supporting both clinical and administrative workflows.

The ideal candidate is detail-oriented, personable, and thrives in a fast-paced medical practice environment. Strong communication skills, adaptability, and a patient-centered mindset are essential for success in this role.

Requirements

• Prior experience in a medical, healthcare, or professional office setting preferred
• Strong interpersonal and communication skills with a friendly, patient-focused approach
• Excellent organizational skills and attention to detail
• Ability to multitask and remain calm in a busy environment
• Comfort working independently and as part of a team
• Willingness and ability to work a split schedule between Winchester and Woburn

Responsibilities

• Greet patients warmly and provide an excellent first impression, both in person and over the phone
• Manage appointment scheduling, confirmations, and rescheduling across both office locations
• Verify patient information, insurance details, and collect co-pays as needed
• Coordinate patient flow to support audiologists and clinical staff
• Maintain accurate patient records within the practice management system
• Handle incoming calls, voicemails, and general inquiries professionally and efficiently
• Support office organization, including supply management and general front-desk operations
• Communicate clearly with patients regarding appointments, paperwork, and next steps
• Collaborate with team members to ensure smooth daily operations across both locations

Benefits

• Comprehensive healthcare benefits (medical, dental, and vision)
• Paid time off and paid holidays
• Matching 401(k)
• Supportive and collaborative team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees