Border Therapy - Front Office Coordinator

Alliance Residential Company • El Paso, TX

12h • Onsite

About The Position

The Front Office Coordinator is the initial point of contact with patients and provides administrative support for the outpatient clinic. This position acts as the liaison between the clinic staff and patients, and is responsible for effectively and professionally communicating company policies, procedures, and insurance information. The role requires adherence to all compliance, Medicare, and HIPAA policies.

Requirements

• Basic computer skills including proficiency with Microsoft Office and Outlook
• High School Diploma or GED required
• Ability to communicate effectively and professionally with a wide variety of people
• Strong organizational skills with attention to detail and accuracy
• Ability to handle multiple tasks in a very busy environment

Nice To Haves

• Two years of experience in a medical office, customer service, or other similar business setting preferred

Responsibilities

• Complete daily general office and administrative duties
• Oversee the collection of required insurance co-payments and patient registration, as well as document and reconcile daily schedule
• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience
• Verify insurance benefits
• Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees