Front Office Coordinator

Astro Machine Works • Ephrata, PA

2d • $18 - $24

About The Position

About Astro Machine Works Astro Machine Works is a 100% employee-owned precision manufacturing company specializing in complex machining and custom equipment solutions for customers across a wide range of industries. Position Overview The Front Office Coordinator is the first point of contact for customers, vendors, engineers, and visitors. This role plays a key part in creating a professional, welcoming experience while providing essential administrative support across departments.

Requirements

• 2+ years of office, front desk, or administrative experience
• Strong communication and customer service skills
• Detail-oriented with strong organizational ability
• Comfortable multitasking in a fast-paced environment
• Positive, professional, and team-oriented mindset
• Willingness to learn, grow, and take initiative

Responsibilities

• Serve as front desk contact for visitors, customers, and vendors
• Answer and route phone calls professionally
• Maintain an organized, welcoming front office
• Perform accurate data entry and support internal systems
• Manage visitor logs and intake procedures
• Support project managers with job routers
• Assist with shipping documentation (UPS/FedEx)
• Process purchase orders
• Provide backup support to the Office Manager
• Assist with general administrative tasks and projects

Benefits

• 100% Employee-Owned (ESOP) company
• Competitive pay and benefits, including profit sharing bonus
• Medical, dental, vision insurance
• 401(k) with company match
• Paid time off and holidays
• Career growth and training opportunities
• Stable, long-term manufacturing career
• Values-driven culture where ownership matters

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees