Front Office Associate Outpatient Oncology Bilingual

The Oncology Institute of Hope and Innovation • Northridge, CA

5d • $21 - $22 • Onsite

About The Position

As a Front Office Associate with The Oncology Institute, you will have the opportunity to advance your career while making a positive impact on the lives of others! We're looking for a team member who­ is patient-focused and compassionate. Our Front Office staff are important. When you join us, you will influence how we provide care for our patients while acting as a critical member of the entire care team. The Front Office Associate will be responsible for performing front office clerical and clinical duties.

Requirements

• High school diploma or G.E.D. required
• Bilingual in English and Spanish
• Experience: Medical receptionist: 1 year (Preferred)

Responsibilities

• Greet and check-in patients, collect co-pays and payments.
• Interview patients for the purpose of gathering health history and current medications - health screening.
• Participate in mandatory staff meetings as needed.
• Schedule appointments and answer incoming phone calls.
• Promote TOI's culture of exceptional behavioral standards for customer service.
• Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees