Bilingual Front Office Coordinator

Skyward Management LLC • Phoenix, AZ

5d

About The Position

We are seeking a highly motivated and organized Front Office Coordinator to join our organization. The ideal candidate will be responsible for managing the front desk, scheduling appointments, and providing excellent customer service to our patients. Join our dynamic team at Arizona Pain, a leading integrated pain clinic where collaboration and patient-centric care are at the core of our practice. Since 2015, we have helped thousands of Arizonans significantly reduce their pain -- without the use of narcotics. This makes us different. Our facilities boast a multi-disciplinary approach, bringing together licensed professionals, including nurse practitioners, chiropractors, and doctors, to deliver comprehensive pain management solutions. When you join our team, you will be a part of something bigger than all of us. You will also be part of a team that works together to grow, achieve more, and change lives for the better.

Requirements

• High school diploma or equivalent
• 1+ years of experience in a medical office setting
• Excellent communication and customer service skills
• Strong organizational and time management skills
• Proficient in Microsoft Office and electronic medical records systems
• Ability to work independently and as part of a team
• Knowledge of medical terminology and insurance billing preferred
• Must be able to speak Spanish
• Ability to sit for long periods of time.
• Ability to occasional stand/walk
• Ability to assist patients as needed with walking, sitting, reading, and writing.
• Ability to occasionally lift/carry/push/pull up to 30 pounds.
• Close vision, distance vision, depth perception and ability to adjust focus.
• Tolerate a moderate noise level at all times.

Nice To Haves

• Knowledge of medical terminology and insurance billing preferred

Responsibilities

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls and respond to emails in a timely manner
• Schedule appointments and manage the appointment calendar
• Verify patient insurance and collect payments
• Maintain patient records and ensure confidentiality
• Assist with patient intake and discharge procedures
• Manage inventory of office supplies and order as needed
• Maintain a clean and organized front office area

Benefits

• Medical, dental, and vision insurance
• Voluntary Life, AD&D, short-term and long-term disability coverage
• 401K retirement program
• Paid time off (PTO)
• Tuition reimbursement
• Employee-only perks and discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees