Front Office Coordinator Bilingual (Spanish)
About The Position
The Front Office Coordinator will provide general office support with various clerical activities and related tasks, including but not limited to: Receiving and answering emails, telephone calls, and mail for the facility. Scheduling appointments for patients and clinicians. Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases. Checking and verifying information on patient medical records. Coordinating admissions and discharge of patients. Consulting with clinicians about patients' medical records. Ensuring that forms and documents are correctly filled in. Handling complaints and queries professionally. Provide occasional translation to caregivers and staff We set standard base pay ranges for all roles based on function and level. Final offer is determined by multiple factors including, skillset, work experience and languages, and may vary from the amounts listed below. The pay range for this position is: $18 - $19/hr
Requirements
- Excellent customer services skills
- Strong verbal and written communications skills
- Must be detail-orientated and have thorough follow-up skills
- Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
- MUST BE BILINGUAL (Spanish/English)
Responsibilities
- Receiving and answering emails, telephone calls, and mail for the facility.
- Scheduling appointments for patients and clinicians.
- Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
- Checking and verifying information on patient medical records.
- Coordinating admissions and discharge of patients.
- Consulting with clinicians about patients' medical records.
- Ensuring that forms and documents are correctly filled in.
- Handling complaints and queries professionally.
- Provide occasional translation to caregivers and staff
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
