Front Office Assistant

Akumin•Boston, MA

About The Position

The Front Office Assistant schedules appointments for examinations and treatments on patients by answering phone calls and/ or receiving faxes. Requires accurate entry of patient information into the appropriate electronic database and tasking verifications department to pre-certify exam with patients insurance. Obtains and keeps track of all pertinent paperwork at time of scheduling as well as when patient arrives for appointment. Puts together daily schedules and all paperwork to ensure the information is complete and accurate in order to properly treat the patient. Akumin opens the doors to an exceptional career in outpatient care. Recognized as a trusted national partner for hospitals, health systems, and physician groups, we provide comprehensive radiology and oncology services with a steadfast focus on patient care. Join our team to gain access to cutting-edge technologies, thrive in a supportive work environment driven by trust and collaboration, and embark on a rewarding journey of personal and professional growth. Contribute to shaping the future of healthcare by joining Akumin. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Akumin, we’re proud to provide a comprehensive range of top-quality outpatient radiology and oncology services to health systems, hospitals, physician groups, and patients all across the country. Our offerings include state-of-the-art diagnostic imaging, pioneering radiation therapy methods, and personalized care plans created to meet each patient’s specific needs. By collaborating with a diverse array of healthcare providers, we make certain our critical services are both accessible and effective, ultimately leading to improved patient outcomes and fostering the overall well-being of the communities we serve.

Requirements

High School Diploma or equivalent experience required.
CPR Certification required.
Valid state driver’s license, as applicable.
Previous experience in an office setting
Ability to work at several locations
Strong customer service skills.
Organizational and multi-tasking skills.
Basic knowledge of computer applications and programs.
Local travel may be required.
The COVID-19 vaccination is/may be a condition of employment.
All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.

Responsibilities

Schedules patient appointments for exam/ treatment.
Answers phones and accepts scheduling calls from referring physician offices and patients.
Interfaces and builds relationships with referring office staff.
Enters all accurate patient information into database.
Prepares EMR to ensure patient is treated as appropriate by Physician/ Technologist/ Therapist/ Provider.
Sends patient's insurance information to verifier for pre-certification.
Obtains all pertinent paperwork for exam/treatment, such as Rx and authorizations and puts together with daily schedules.
Confirms appointments by phone for next day's schedule.
Greets patients as they arrive for their exams/treatment and obtains necessary on-site paperwork such as insurance cards, screening forms, and consent forms.
Familiar with medical terminology, and diagnoses.