Front Office Assistant
About The Position
At Northern Nevada Family Dental, our team is dedicated to providing exceptional, patient-centered care in a welcoming and compassionate environment. We offer a full spectrum of dental services and focus on educating patients to make informed decisions that support their long-term oral and overall health. Each patient is treated with gentleness, respect, and genuine concern, reflecting our commitment to building lasting relationships. We are seeking motivated dental professionals who share our values of integrity, empathy, and continuous learning. Team members play a key role in delivering high-quality care, implementing advanced technologies, and contributing to a supportive, growth-oriented workplace. Joining Northern Nevada Family Dental means becoming part of a skilled, collaborative team where your expertise is valued, your professional development is encouraged, and your work directly improves the health, confidence, and well-being of our patients. Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.
Requirements
- Dental office experienced 1 - 2 years required
Nice To Haves
- Experience with Dentrix highly preferred
Responsibilities
- Build and maintain productive schedules for our doctors and hygienists
- Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
- Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
- Assist patients with understanding their treatment plan and increase dental case acceptance
- Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
- Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Benefits
- Work Life Balance
- PTO Accrual & 8 Paid Holidays
- Paid Parental Leave
- Medical/Vision/Dental Benefits
- 401k Match
- Professional Growth and Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
