Front Office Assistant

Hera Women's Health•Henderson, NV

4d•Onsite

About The Position

The High Risk Pregnancy Center is a well-established maternal-fetal medicine private practice dedicated to providing specialized care for high-risk pregnancies. Our team is committed to leading the way in compassion, innovation, and excellence in patient care. By combining advanced technology with a patient-centered approach, we support expectant mothers and their families. We are currently seeking a Front Office Assistant to join our Henderson team and contribute to the exceptional experience we provide to every patient. The Front Office Assistant serves as the first point of contact for patients, providing exceptional service and ensuring an efficient, welcoming front office experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced medical environment.

Requirements

1–2 years of medical office experience required.
Experience with Electronic Health Records (EHR) systems — AthenaOne preferred.
Knowledge of medical terminology.
Excellent communication and customer service skills.
Ability to multitask and work well under pressure.
Bilingual (English/Spanish) preferred.

Nice To Haves

Bilingual (English/Spanish) preferred.
Experience with Electronic Health Records (EHR) systems — AthenaOne preferred.

Responsibilities

Greet patients and process check-in/check-out.
Enter and update patient demographics and insurance information in the electronic health record (EHR).
Answer phones, schedule appointments, and manage messages.
Collect co-pays.
Perform other various front office duties as assigned.