Front Office Assistant

Attain Sports • Frederick, MD

9d • $15 - $20 • Onsite

About The Position

The Frederick Keys are seeking a professional, organized, and customer-focused Front Office Assistant to serve as the first point of contact for our organization. This role is essential to ensuring smooth day-to-day operations of the front office while supporting multiple departments, including executive leadership and sponsorship.

Requirements

• Strong communication and interpersonal skills
• Highly organized with strong attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Positive attitude and team-first mentality
• Prior administrative or customer service experience preferred

Responsibilities

• Answer and direct incoming phone calls in a courteous and professional manner
• Greet and assist visitors, partners, and guests at the front desk
• Maintain and organize office supplies, equipment, and common areas
• Provide top-notch customer service to fans, partners, and community members
• Support the General Manager with administrative duties, including:
• Scheduling meetings and managing calendars
• Preparing documents and correspondence
• Handling confidential information with discretion
• Assist the sponsorship department by:
• Helping build and format partnership proposals
• Conducting basic research on prospective partners
• Organize sales materials and presentations
• Coordinate incoming and outgoing mail, packages, and deliveries
• Maintain internal filing systems (both digital and physical)
• Assist with data entry and database management (CRM systems, as applicable)
• Support game day and event preparation as needed
• Help coordinate internal meetings, including setting up rooms and materials
• Monitor and respond to general email inquiries
• Assist with special projects and additional tasks as assigned by leadership

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed