Front Office Assistant
About The Position
The Front Office Assistant is responsible for delivering exceptional customer service to patients and their families. This position serves as the first point of contact, greeting patients, answering phones, and assisting with the registration and check-in process. The Front Office Assistant obtains and verifies financial and demographic information, promotes the use of patient portals and telehealth services, and ensures all documentation is accurate and complete. With a focus on confidentiality, professionalism, and efficiency, this role helps create a welcoming and organized front office environment that supports smooth daily operations.
Requirements
- High School Diploma or equivalent required.
- One year of experience in a medical office or similar customer service role; knowledge of medical terminology and insurance processes is a plus.
Benefits
- Medical Insurance
- Company paid single Dental and Vision coverage
- Paid holidays
- Personal days
- Vacation time
- Sick time
- 403b with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
