Front Office Assistant 22151

THE CAR PARK LLC•Boise, ID

2d•$20 - $20

About The Position

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a collaborative environment placing a high emphasis on integrity, trust, and caring. We understand how each of us plays a significant role in positively impacting our company culture and have a deep commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression and dare we say it, a little bit of fun. The Car Park is a rapidly growing company that leverages the power of cutting-edge technology, legendary customer service, and best-in-class practices to operate the more than 500 locations within our portfolio across the United States. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. WHO WE NEED The Assistant Office Manager serves as the primary customer contact at the front-line support for parking operations at the Boise Airport. This position works closely with the general public, airport tenants, airport administration, airline staff, and internal teams to support efficient day-to-day operations. In this role to be successful, you enjoy frequent customer interactions, be self-motivated and solutions-oriented, and thrive in a fast-paced, collaborative environment. This role requires strong organization kills, attention to detail, and a interest in working with data and statistics to support operational and financial reporting.

Requirements

High School Diploma and one year of similar experience.

Nice To Haves

Comfortable working with numbers, statistics, operational data and routine reports.
Advance computer skills and experience using online platforms and systems.
Proficiency in of Microsoft Office Suite, particularly for data tracking and reporting.
Customer service experience in a high-volume or public-facing environment.
Light bookkeeping or accounting experience is a plus.
Working knowledge of office equipment.

Responsibilities

Assist with general office and administrative tasks to support smooth daily operations.
Provide front desk support to our customers and clients, serving as a primary point of contact.
Answer and manager a high volume, multi-line phone system.
Process customer payments and respond to billing inquiries for daily and monthly parkers.
Create and maintain documents using Microsoft Word; enter, track, and mange data in Excel; and respond to customer inquires via Outlook email.
Manager access requests and account changes for monthly parking customers..
Collaborate with other departments and office team members to prepare daily and monthly reports, including accounting-related information, facility usage, and operational statistics.
Review daily operations and assist front-line staff as needed to ensure efficient and consistent day-to-day operations.
Compile, track, and organize data to support accurate reporting and informed decision-making.

Benefits

18 days of Recharging your Battery (PTO)
Paid Parental Leave
Volunteer Time Off (VTO)
Paid holidays
Bereavement
Medical, Dental, Vision
Flexible and health spending accounts
Short term disability
Critical illness and accident benefits
Life insurance, tuition reimbursement
401(k) and more are available to eligible Team Members
There’s also the opportunity to work with a genuinely awesome team of co-workers
Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That’s not marketing lingo, it’s the truth. Come meet us and you be the judge.