Front Office Assistant/Surgical Scheduler
About The Position
At Stoner Periodontics, our team is committed to delivering exceptional periodontal, implant, and aesthetic care to patients throughout Ohio. With a focus on minimally invasive procedures, contemporary techniques, and state-of-the-art technology, our practice has become a trusted choice for patients seeking expert periodontal and implant services. We are looking for dedicated, skilled professionals who thrive in a patient-centered environment and are passionate about advancing their careers in periodontics, dental hygiene, or clinical support. Our team works collaboratively to provide personalized treatment plans and outstanding patient care, ensuring every individual feels comfortable and well-informed. Joining Stoner Periodontics means becoming part of a respected, high-performing team where your expertise is valued, your professional growth is supported, and your work makes a direct impact on patients’ oral health and confidence. We provide a culture that emphasizes teamwork, advanced technology, and ongoing education, giving staff the tools to excel in their roles. To learn more about our office, check out our website here: stonerperiospecialists.com/dublin-ohio Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work Life Balance (Monday 8:00AM - 5:00PM, Tuesday 6:30AM - 4:30PM, Wednesday 7:30AM-4:00PM, Thursday 6:30AM- 4:00PM, Friday 8:00AM-2:00PM) Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation: $22-25/Hour
Requirements
- Customer service experience
- Dental office experienced (preferred)
- Experience with scheduling and ability to multitask
Responsibilities
- Build and maintain productive schedules for our doctors and hygienists
- Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
- Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
- Assist patients with understanding their treatment plan and increase dental case acceptance
- Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
- Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
- Posting and collection of patient payments
- Schedule surgical appointments with Doctors and Anesthesiologist
- Correspond and coordinate with referring doctors offices
Benefits
- Work Life Balance (Monday 8:00AM - 5:00PM, Tuesday 6:30AM - 4:30PM, Wednesday 7:30AM-4:00PM, Thursday 6:30AM- 4:00PM, Friday 8:00AM-2:00PM)
- Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
- Parental Leave: Up to 3 weeks paid
- 401(k) Match
- Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
- Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
- CE & Growth: SPEAR access + continuing education
- Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
- Pet Insurance: Flexible plans + 24/7 telehealth for your pet
- Compensation: $22-25/Hour
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
