Front Office Administrative Assistant

Irving OilWest Lebanon, NH
7d

About The Position

As a, Front Office Administrative Assistant, you will be a vital part of the Company by directly supporting and completing the day-to-day activities that support the administrative/dispatch team for our Lebanon, NH District. The role is responsible for coordinating and monitoring confidential activities that support the district towards overall success. What We Offer: Work Environment – Be a part of a collaborative environment that cultivates individual growth! Competitive Compensation – Including an annual bonus plan, and 401k company matched up to 4% Wellness Support – With 24/7 access to our Employee & Family Assistance Program

Requirements

  • Ability to multi-task and manage time effectively
  • Strong decision-making skills
  • Ability to work in a fast-paced environment
  • Strong written and verbal communication skills
  • Strong customer service skills
  • Out of the box thinking
  • Strong analytical skills
  • Post-secondary education, certificate program in business or a related field, or equivalent experience
  • 2+ years of experience working in an administrative capacity

Responsibilities

  • Tracking and assisting on hitting deadlines for various projects
  • Process adjustments to customer accounts timely and accurately
  • Demonstrate strong initiative on trouble shooting and research
  • Ensure proper customer follow-up
  • Processing daily deposits
  • Handling customer escalations
  • Supporting the Input team to meet their billing obligations.
  • You will be the face of the company for all visitors, assuring all customers and visitors are greeted properly during the hours of 12:30pm-4pm

Benefits

  • Work Environment – Be a part of a collaborative environment that cultivates individual growth!
  • Competitive Compensation – Including an annual bonus plan, and 401k company matched up to 4%
  • Wellness Support – With 24/7 access to our Employee & Family Assistance Program
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