Front Office Admin

BEACON BEHAVIORAL SUPPORT SERVICES • Little Rock, AR

27d

About The Position

The Front Desk Office Assistant plays an important role in supporting the daily operations of our healthcare facility by providing exceptional customer service and completing essential administrative tasks. This position is responsible for patient scheduling, managing communications, and maintaining accurate patient records. By creating a welcoming and organized environment, the Front Desk Office Assistant helps ensure a positive patient experience and supports the overall mission of our healthcare services.

Requirements

• High school diploma or equivalent.
• Experience in an administrative or customer service role, preferably in a healthcare setting.
• Strong organizational skills and attention to detail.

Nice To Haves

• Experience with electronic health record (EHR) systems.
• Experience working in a medical office setting.
• Coursework or certification in medical office administration or a related field.

Responsibilities

• Assist with patient scheduling, including appointments, cancellations, and follow-ups.
• Handle incoming communications, such as phone calls and emails, directing inquiries to appropriate personnel.
• Maintain accurate patient records and ensure compliance with privacy regulations.
• Collaborate with other departments to support smooth operations and efficient patient flow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees