Front of House Support Positions - Winter 25.26 Seasonal - Full/Part Time
About The Position
Seasonal Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. Join a fun, fast-paced team! We are looking forward to building solid winter teams in our restaurant and food court locations! Please apply here to be considered for the following positions: Barista, Busser, Cashier, Host, Food Court Attendant, Food Runner, or Snow Removal. Applicants will be considered for all restaurant/lodge Front of House positions upon interviewing. Full job descriptions for each position will be attached to job offers.
Requirements
- 2 years of previous work history/education required
- Must be at least 16 years of age
- Good guest service skills with the public; previous guest service experience preferred
- Adhere to company policies and procedures
- Adhere to all safety policies
- Speak and understand basic English
- Intermediate skiing/riding ability required for certain locations
- Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards
- Must have current Food Handler and Allergy training certificate, or must attend Food Handler and Aller-train certification courses for Alterra Mountain company within 14 days of employment
Nice To Haves
- previous guest service experience preferred
Responsibilities
- Maintain good customer relations; interact with customers in a pleasant but professional manner.
- Provide superior service to our customers (internal and external) at all times.
- Follow proper etiquette guidelines while interacting with the guests and respond to all guests in a courteous, efficient manner
- Compliance with all company policies and procedures as well as any regulatory requirements
- Maintain cleanliness of restaurant, cafeteria and food stations.
- Other duties as assigned
Benefits
- Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
- Discounted skiing and riding for friends and family of eligible employees
- Vacation and Sick Time policies for eligible employees to rest, relax and recharge
- Generous discounts on outdoor gear, apparel, rental cars, etc.
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
- Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
- 401(k) plan with generous company match
- Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
- Paid parental leave of up to 6 weeks for eligible employees
- Free regional bus pass
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
