FRONT OF HOUSE SUPERVISOR
About The Position
Mission Yogurt is seeking Shift Supervisors to join our growing team at Maria Empanada. Maria Empanada is Denver’s beloved Argentinian bakery known for handcrafted empanadas, fresh flavors, and warm hospitality. At Denver International Airport, we bring these signature flavors to travelers from around the world and are looking for team members who want to be part of this popular, fast-paced concept. The FOH Shift Supervisor leads front-of-house operations during assigned shifts while ensuring excellent customer service and smooth day-to-day execution. This role supports and coaches FOH Team Members, oversees cashiering and service flow, and helps maintain cleanliness, organization, and compliance with company standards. FOH Shift Supervisors serve as a point of leadership on the floor, helping create a positive guest experience and a strong team environment.
Requirements
- Candidates with at least 1 year of Supervisor experience in a quick service restaurant
- Delivers superior food and beverage service and maximizes customer satisfaction
- Responds efficiently and accurately to restaurant customer feedback
- Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility
- Ensures all operating and quality standards are met
- Upholds a professional and ethical management style and presentation
- Assesses work-related issues in a professional manner and exercises honest, non-biased judgment
- Ensures safety and security of both guests and team members
- Must be able to pass a 10-year background check per TSA guidelines.
Responsibilities
- Participate in coaching, counseling, training & development of staff and managers
- Set and monitor quality and service standards for staff
- Fluent in health department inspections
- Communicate company policy, standards and procedures to staff
- Oversee the preparation and presentation of beverages and food to meet set standards
- Interact with customers to develop loyalty and handle customer concerns
- Monitor cleanliness and hygiene of area
- Promote and practice compliance with fire, health, safety and hygiene standards and regulations
- Ensure adherence to cash management procedures
- Ensure adherence to stock control procedures; monitor and order supplies
- Check all deliveries, ensure product is correct, rotated and stored properly
Benefits
- Medical, Dental, and Vision Insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Voluntary Life and AD&D, Voluntary Long-Term Disability, Voluntary Accident, Voluntary Critical Illness, Voluntary Hospital Indemnity, and Voluntary Pet Insurance are offered on the first of the month following 60 days of full-time employment.
- PAID employee parking OR RTD Eco-Pass
- 401(k) Plan with company match
- Employee meal program
- Paid Sick Leave
- Room for professional growth!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
