Front of House Shift Manager

Low and Slow Smokehouse•Smithfield, NC

About The Position

About Us Low & Slow Smokehouse is Smithfield's premier destination for mouth-watering, slow-smoked barbecue—served with Southern hospitality. We take pride in delivering exceptional food, a warm atmosphere, and a fun, community-focused experience to every guest. Looking to join a small but passionate team? We’d love to meet you. What You’ll Do As the Front-of-House Shift Manager, you’ll be the face of our restaurant during your shift—you’ll lead service, cultivate a welcoming environment, and support a rockstar team.

Requirements

1+ years of restaurant experience, preferably in a leadership role.
Strong communication and problem-solving skills.
Ability to lead by example in fast-paced service.
Organized , detail-oriented, and reliable.
Comfortable with cash handling and POS systems.
Team player with a positive attitude.
Willing to work weeknights, weekends, and some holidays .
Passionate about food and delivering a great experience.

Responsibilities

Lead & inspire the FOH crew—servers, hosts, bartenders.
Deliver outstanding guest service from greeting through farewell.
Open/close operations , including sidework, cash handling, and shift reporting.
Manage guest flow efficiently—handle reservations, seating, and waitlists.
Handle guest concerns promptly and ensure satisfaction.
Maintain FOH cleanliness —dining area, restrooms, POS and bar.
Support BOH staff with food coordination and quality checks.
Coach & train staff on procedures, menu knowledge, and hospitality best practices.
Assist in inventory and ordering for FOH supplies.
Ensure compliance with health & safety regulations and our brand standards.