Front of House Restaurant and Banquet Manager | Water's Edge Country Club

McConnell Golf•Penhook, VA

1d•$60,000 - $65,000

About The Position

The Water's Edge Country Club is seeking a Front of House Restaurant and Banquet Manager to join our team. The successful individual in this role will assure a high standard of appearance, hospitality and service in the food and beverage personnel as well as in the food and beverage dining rooms and outlets. They will ensure timeliness of food service, supervise and train dining room staff, manage within budgetary restraints, and develop and implement programs to increase revenues. Full-time positions offer outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal. The Water's Edge Country Club is a McConnell Golf Property. To learn more about the club and McConnell Golf, please visit www.mcconnellgolf.com . The Front of House & Catering Manager will be responsible for overseeing all Front of House & Catering operations and for delivering an excellent guest experience. Genuine hospitality is the key to our success and must be nurtured consistently with all of our associates.

Requirements

High school diploma or GED required.
Dining room and special events planning experience.
Responsible for management of dining room service in the main clubhouse.
Maintains a high level of member contact throughout service hours.
Knowledge of and ability to perform required role during emergency situations.
Special event planning and execution.
Alcoholic beverage certification.
Food safety certification.
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
Push, pull or lift up to 50 pounds.
Continuous repetitive motions.

Nice To Haves

A four-year college degree in Hospitality is preferred.

Responsibilities

Member Services, first and foremost.
Develops and updates, as needed in cooperation with the Executive Chef, food & beverage menus to include items that will provide consistent quality and value for members and guests, and that contribute to the financial goals of the business.
Hires, trains and supervises Front of House staff in the food and beverage department.
Directly responsible for the booking, creation, and execution of all catering events.
Monitors liquor/bar inventory, food service equipment and pricing decisions.
Creates Events and contributes to the bimonthly newsletter.
Assists in preparing budgets for each operating year.
Meet regularly with management team as set by the Club Manager.
Conducts weekly food & beverage meetings to communicate all pertinent information.
Increases sales and level of service by coaching on effective sales techniques and service strategies.
Conducts pre-shift meetings to discuss specials, reservations and new menu items.
Reviews daily financial dining and events transactions and monitors budget goals.
Designs, implements and maintains orientation and training.
Directs and supervises beverage costing, purchasing, inventory, equipment and pricing.
Prepares weekly schedules, job assignments and labor/cost reports.
Orders all alcoholic and non-alcoholic beverages, conducts alcoholic and non alcoholic beverage inventory and provides analytical feedback.
Prepares any and all food & beverage reports as required by management.
Provides hands-on member service including but not limited to (i) regular scheduled bartending services, (ii) set-up and inspection of service mise-en-place for the front of the house, (iii) prepares floor plans and cross references reservation and seating arrangements, (iv) conducts regular shift briefings, (v) protects all physical assets of the F&B department.
Identifies member/guest needs and respond proactively and enthusiastically to concerns.
Complies with all health and safety regulations. Assures that local and state laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
Performs other appropriate assignments and projects as required by the General Manager or corporate management team.
Promotes a service focused, warm and friendly private club environment as an Ambassador of the Organization, advocating McConnell Golf’s philosophy, mission and values to members, prospective members and staff – “We are building Clubs of the Future.”