Front of House Restaurant Manager
About The Position
Family-owned and operated in San Diego for over 50 years, we at The Brigantine Restaurants attribute our success and longevity to our outstanding employees and managers. We pride ourselves on a culture built on our team approach & guest-centered focus, encourage open communication, and thrive on the level of partnership this affords in each of our successful restaurants. Together we work towards our Mission Statement: Every Guest Leaves Happy! It is our goal to create an environment where our guests feel at home and our team members thrive. The Brigantine, Inc. currently has over 20 restaurants across multiple concepts throughout San Diego County including The Brigantine, Miguel's Cocina, Ketch Brewing, Ketch Grill and Taps, Topsail, Portside Coffee & Gelato, Dockside, The Fish Market, & Top of the Market.
Requirements
- A minimum of 2 years current experience in a high volume, full-service restaurant.
- A passion for hospitality & commitment to guest service!
- Honesty, integrity, & professionalism.
- An ability to anticipate guests' needs and respond appropriately with a sense of urgency.
- Strong coaching skills with a proven ability to motivate & develop team members.
- A strong desire to continue developing themselves.
- Organizational skills and ability to adapt quickly to any situation.
- Knowledge of systems, methods, & practices that contribute to extraordinary guest experiences.
- A flexible schedule - able to work a combination of days, nights, weekends & holidays.
Responsibilities
- Ensures customer satisfaction with all aspects of the restaurant and dining experience.
- Coordinate daily Front of the House and Back of the House restaurant operations.
- Organize and supervise shifts.
- Handles customer complaints, resolving issues in an efficient and hospitable manner.
- Hires & trains FOH restaurant staff.
- Train new and current employees on proper guest service and hospitality.
- Appraise staff performance and provide feedback to improve productivity.
- Ensure compliance with sanitation and safety regulations.
- Ensures compliance with alcoholic beverage regulations.
- Contributes to controlling costs via labor, food, and beverage cost controls.
- Conducts daily inspection of restaurant to ensure compliance with health, safety, food handling, and hygiene standards.
- Organizes and oversees employee schedules.
- Maintains & ensures accurate daily payroll and financial information.
- Performs other duties as assigned.
Benefits
- Competitive wages with bonus potential (entry level salary range $65-70k)
- Paid Time Off
- Medical/Dental/Vision Insurance
- 401k Plan
- Flex Spending
- Discounts for dining in our restaurants
- Bonus potential for managers
- Ongoing career development
- We are always anxious to hear from talented individuals. Your career path is driven by your own goals, and we are prepared to give you all the tools needed to take you to any level of leadership you desire!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
