Front of House Manager

The Kitchen Grill & GamesColumbia, MO
11h$69,000 - $80,000

About The Position

We are looking for a Front of House Restaurant Manager to oversee the daily operations of a fast-paced and energetic restaurant. Our FOH Restaurant Manager will be responsible for ensuring that the restaurant is fully staffed at all times, and will be expected to train new employees and promote a positive work environment where employees have the confidence to make smart decisions and solve problems effortlessly. We are interested in hiring an outgoing and friendly individual who has previous experience operating a restaurant or other retail business, as this is a critical position to help make our business successful.

Requirements

  • 2+ years experience at a fine dining or upscale casual restaurant (fast food experience will not be counted)
  • previous leadership or management experience
  • High energy, outgoing, positive leader!
  • Able to read, write and communicate effectively
  • Be able to work in a standing position for long periods of time.
  • Be able to reach, bend, stoop and frequently lift up to 50 pounds.
  • Ability to fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.

Nice To Haves

  • Bachelors degree

Responsibilities

  • Work as a team with other Managers to achieve The Kitchen's sales goals and create an exceptional guest experience
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
  • Handle all guest issues as they arise, resolving all conflicts professionally while providing the highest level of customer service possible
  • Oversee the coaching, training and management of front of house staff/service staff
  • Act as a liaison between the front of house and back of house to ensure smooth and flawless execution of guests' service
  • Fill in where needed to ensure guest service standards and efficient operations
  • Ensure Pickleball courts are running smoothly and efficiently
  • Work with marketing/events team to create strategies to increase foot traffic and drive new business.
  • Work with marketing team to promote weekly social media posts about specials and events happening at The Kitchen.

Benefits

  • health insurance
  • a 401(k) retirement plan
  • paid time off
  • a gym membership
  • other perks
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