Front of House Manager

The Friendly Toast • North Andover, MA

2h

About The Position

The Friendly Toast is a unique “all day brunch and bar” restaurant with an eclectic, scratch-made menu. We pride ourselves on our safe and healthy workplace and our "come as you are" mentality. We are a unique and exciting restaurant that specializes in serving delicious all-day brunch meals and scratch-made dishes.

The Friendly Toast is seeking engaging, motivated, problem-solvers who are ready to oversee daily operations and take on the responsibilities of a management role. We truly value our team members and have shown a high track record of promotion from within. If you love the hustle-and-bustle of restaurant life but are looking for a position with more leadership opportunities, this is the place for you!

Requirements

• Experience in restaurant management, including experience in hiring, training, and supervising employees
• Proven track record of providing exceptional customer service and fostering a positive workplace culture
• Strong communication, leadership, and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Knowledge of health and safety regulations and experience managing inventory and ordering supplies
• Passion for scratch-made food and commitment to providing an inclusive and welcoming environment for all guests and team members

Responsibilities

• Overseeing daily restaurant operations, including managing staff and ensuring high-quality customer service
• Hiring, training, and scheduling employees to ensure adequate coverage and optimal team performance
• Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations
• Collaborating with the executive chef to develop and maintain a diverse, scratch-made menu that exceeds guest expectations
• Providing a welcoming and inclusive environment for all guests and team members
• Evaluating employee performance, providing feedback, and implementing performance improvement plans as necessary

Benefits

• 40 hours of sick time each year
• 80 hours Paid Time Off
• Medical, Dental, Vision and other supplementary benefits
• 401k plan options with Employer Match
• Flexible Schedule
• Referral Program
• Two paid holidays a year (Christmas Day and Thanksgiving Day)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees