Front of House Manager

Laurus • Rochester, MI

5d

About The Position

At Flourish Collection by StoryPoint Group, every dining experience is an opportunity to engage the senses, foster connection, and celebrate refined living. As the Dining Room Manager, you will be the ambassador of this experiencecurating a dining environment that reflects warmth, polish, and elevated hospitality. With a poised and engaging presence, you will lead by exampleensuring every detail, from service flow to table presentation, reflects our commitment to excellence. Your leadership will shape a team culture grounded in attentiveness, professionalism, and pride in creating memorable moments for residents and guests alike. In this role, you will oversee all aspects of dining room operations, ensuring seamless coordination, outstanding service, and an inviting ambiance that enhances each mealtime. Your ability to anticipate needs, inspire your team, and uphold the highest standards will be essential in delivering the distinctive lifestyle that defines the Flourish Collection.

Requirements

• Country Club or Fine Dining Experience required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to apply good judgment in understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Maintains a high energy level and is a self-motivator
• Carries incredibly high standards in their work
• Prior Country Club/Private Club, Hotel, or Banquet Captain experience.

Responsibilities

• Staffing responsibilities including: Interviewing, hiring, training, coaching, and scheduling.
• Schedule dining reservations and arranges parties or special services for diners.
• Greets guests, escorts them to tables, and provides menus.
• The Restaurant Manager handles and fixes all complaints to insure a great dining experience for residents and guests.
• Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
• Inspects dining room serving stations for neatness and cleanliness.
• Inventories table linens and other dining room supplies for tables and serving stations.
• Trains dining room employees in proper service etiquette.
• Work toward continual improvement of the overall organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed