Front of House Director
About The Position
We are seeking a Chick-fil-A Front of House Director to become an integral part of our team! You will coordinate and oversee the organization's daily operations within the customer-facing sales channels. This includes both the Front Counter and Drive Thru. By creating a comprehensive business plan, you will set out to achieve growth and financial goals set by the Owner/Operator. Your success will be ensured by your investment in a dynamic team motivated to lead the daily Front of House operations. Your continual assessment of key performance indicators and processes will create a world class Chick-fil-A Drive Thru that is quick, accurate and never rushed, as well as a Remarkable customer experience at the Front Counter! Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. To discover more about our benefits, and culture visit cfaaugusta.com!
Requirements
- Previous experience in operations or other related fields
- Strong project management skills
- Strong problem solving and critical thinking skills
- Strong leadership qualities
- Proven team development skills
Responsibilities
- Manage and improve operational practices
- Allocate resources and materials to meet project deadlines
- Track and forecast operational sales and labor trends and analysis
- Provide daily operations oversight for Drive Thru teams
- Formalize systems and procedures to create clarity and organization
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What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Food Services and Drinking Places
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
