Front of House Director

Chick-fil-A•Burke, VA

42d

About The Position

A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Directors are responsible for executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Director's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Directors lead by example and set the tone that others will follow. Position Type: Full-time Our Benefits Include: A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay 401k matching Health Insurance Dental Insurance Vision Insurance Paid Time Off Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Requirements

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to food safety
Strong commitment to customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is required

Responsibilities

Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Excellent communication skills, both written and spoken