Front of House Assistant Manager

Pietro's

4d

About The Position

We are looking for an experienced and passionate Assistant Manager to join our team. As an Assistant Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience. To be successful as an assistant manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests. You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, as well as greeting and serving restaurant guests, and supporting service. Below is a more exhaustive list of your expected duties.

Requirements

• Ideally, 2+ years of experience as an Assistant Manager or similar role
• Ideally, 5+ years of experience in customer service experience
• Computer literacy
• Strong leadership, motivational, and people skills
• Critical thinking and problem-solving skills

Responsibilities

• Manage and oversee restaurant operations
• Oversee a department; bar, hospitality, service, support services.
• Deliver exceptional guest service
• Ensuring guest satisfaction
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Develop hourly staff
• Hire new employees
• Terminate employees when necessary
• Training and evaluating staff performance
• Manage Labor
• Manage restaurant supplies
• Create and nurture a positive working environment

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees