Front Gate Cashier

Lake Winnepesaukah Amusements • Rossville, GA

1d • Onsite

About The Position

The Front Gate Cashier is responsible for providing a welcoming first impression to guests by efficiently processing ticket sales and admissions. This role handles cash and electronic transactions accurately, answers guest questions about park policies and attractions and ensures a smooth entry experience. Front Gate Cashiers maintain a friendly, professional attitude while working in a fast-paced environment and following all company procedures related to cash handling and guest service.

Requirements

• High school diploma or equivalent (required).
• Excellent communication skills to interact with customers professionally and kindly.
• Accuracy in ticket sales, pricing, and record keeping.
• Basic math skills for handling cash transactions.
• Ability to manage ticketing issues, customer complaints, or logistical problems.
• Comfortable with ticketing software and point-of-sale (POS) systems.
• Standing and walking for long periods on surfaces such as uneven surfaces and hard flooring.
• Physical exertion such as frequent bending, twisting, stretching, stooping, and reaching overhead.
• Must be able to work in all weather conditions and elements including the direct sunlight with no shade, cold, rain, etc.
• Promote and practice safe work practices at all times.
• Use personal protective equipment (PPE) as needed.
• Adhere to company, state and federal safety standards and regulations.

Nice To Haves

• Minimum of 1 year of experience in retail or customer service (preferred).

Responsibilities

• Must be able to promote the park with the utmost enthusiasm and pride while interacting with Guests.
• Proficient knowledge of computers with the ability to learn new programs.
• Sales of various season passes and ticket types.
• Handling various ticket transactions including advanced sales, group sales, complimentary tickets, season tickets, promotional tickets, and reconciling ticket problems.
• Responsible for the accurate recording of all ticket options, ensuring an accurate record of Guest attendance.
• Providing prompt and courteous resolutions to Guest concerns daily while seeking new methods to increase Guest satisfaction.
• Respond to or notify security of an emergency in the area and maintain control until a supervisor arrives.
• Complete all tasks as requested by management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED